Privacy Policy

Last updated: August 31, 2026

This Privacy Policy describes how VALLORNE studio LLC, trading as VALLORNE ("VALLORNE," "we," "us" or "our"), collects, uses, discloses and protects personal information when you visit vallorne.com, communicate with us, place an order or otherwise use our services.

Information We Collect

Depending on how you interact with VALLORNE, we may collect:

• identifiers and contact details, including your name, email address, billing address, delivery address and account details;

• order and transaction information, including selected artwork, size, framing, customization, payment status, refunds and delivery records;

• project and inquiry information, including wall dimensions, room photographs, reference images, palette preferences, deadlines and other information you submit through Contact, Custom Art or Trade forms;

• communications with the studio, including customer-service requests, approvals, feedback and claim documentation;

• device and usage information, including IP address, browser, device type, cookie identifiers, pages viewed, referral source and interactions with the website; and

• information received from service providers, payment providers, delivery carriers, advertising partners or other parties involved in providing the services you request.

Payment card information is generally collected and processed by the applicable payment provider rather than stored directly by VALLORNE.

How We Use Information

We may use personal information to:

• provide, customize and improve the website and our services;

• process payments, create and manage orders, arrange production, document approvals and deliver artworks;

• respond to questions, sizing requests, commissions, trade inquiries, returns, refunds, damage claims and other support requests;

• authenticate accounts, maintain security, prevent fraud and protect VALLORNE, customers and service providers;

• comply with legal, tax, accounting, recordkeeping and enforcement obligations;

• measure website performance and understand how visitors use the store; and

• send marketing communications where permitted and in accordance with your choices. You may unsubscribe from marketing emails using the link in the message.

Shopify and Service Providers

The VALLORNE store is hosted by Shopify. Shopify processes personal information to provide the commerce platform, checkout, security and related services. Information may also be disclosed to providers that support payment processing, hosting, analytics, customer service, marketing, fraud prevention, order production, storage, packing, shipping and professional advice.

Shopify's own handling of consumer personal information is described in the Shopify Consumer Privacy Policy at https://privacy.shopify.com/en.

We disclose only the information reasonably needed for the relevant service, transaction, legal requirement or protection purpose. We may also disclose information in connection with a business reorganization, merger, financing, sale or transfer, subject to applicable law.

Cookies, Analytics and Advertising

VALLORNE and its service providers may use cookies, pixels, local storage and similar technologies for essential storefront operation, security, preferences, analytics and, where enabled, advertising measurement or personalization.

Where required, non-essential technologies are used according to the consent choices available through the store's cookie banner or privacy settings. Browser controls can also limit cookies, although blocking essential cookies may affect checkout or other store functions.

VALLORNE does not sell personal information for money. Depending on the tools enabled on the store and the law where you live, certain disclosures for cross-context behavioral or targeted advertising may be treated as "sale," "sharing" or targeted advertising. Where applicable, you may use the store's cookie or data-sharing opt-out controls or contact us.

International Processing

VALLORNE and its providers may process personal information in countries other than the country where you live. Where required, appropriate safeguards are used for international transfers. The privacy and data-protection laws of those countries may differ from those in your location.

Retention

We retain personal information for as long as reasonably necessary for the purposes described above, including providing services, maintaining transaction and approval records, resolving disputes, enforcing agreements and meeting legal, tax and accounting requirements. Retention periods vary according to the type of information and applicable obligations.

Security

We use reasonable administrative, technical and organizational measures designed to protect personal information. No transmission or storage system is completely secure, and we cannot guarantee absolute security.

Your Privacy Choices and Rights

Depending on where you live, you may have rights to request access, correction, deletion or a copy of personal information; to object to or restrict certain processing; to withdraw consent; or to opt out of certain targeted advertising, sale or sharing activities.

To submit a privacy request, email vallorne@outlook.com with the subject "Privacy Request." We may need to verify your identity before completing a request. You may also use an authorized agent where applicable. We will not discriminate against you for exercising a privacy right.

Children

The store is not directed to children, and we do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information, contact us so the information can be reviewed and, where appropriate, deleted.

Third-Party Links

The website may link to third-party services. Their privacy practices are governed by their own notices, and VALLORNE is not responsible for third-party websites or services that we do not control.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, services, legal obligations or operational requirements. The revised version will be posted with an updated date. Where required, we will provide additional notice.

Contact

VALLORNE studio LLC

30 N Gould St Ste R

Sheridan, WY 82801

United States

Email: vallorne@outlook.com

Website: https://vallorne.com